Home health care involves skilled, licensed clinical services (like nursing or physical therapy) typically ordered by a physician, often covered in limited circumstances by Medicare. Non-medical home care (companion care, personal care assistance) is unlicensed the way facilities are, and generally paid out of pocket or through Family Care/IRIS.
More detail
Most of the Milwaukee-area agencies verified in this research, including Visiting Angels Milwaukee and Assisting Hands Central Milwaukee, primarily provide non-medical home care -- help with bathing, dressing, companionship, medication reminders, and similar support -- rather than skilled clinical services. Because non-medical home-care agencies aren't licensed by Wisconsin's DQA the way CBRFs and nursing homes are, there's no equivalent DQA Provider Search tool to check them against; instead, ask the agency directly about caregiver screening, training, supervision structure, and how complaints get handled. If your loved one needs actual skilled nursing or therapy at home, ask specifically whether the agency provides that or whether you need a separate, licensed home health provider.
